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Privacy and Cookies

Privacy

We at Artisan Design Group UK understand the importance of keeping your personal information private and secure. When you make a purchase from our site, you provide us with your name, email address, credit card information, address, phone number, and a password. We want you to know that Artisan Design Group UK does not sell, rent or trade email lists with any other company, in other words we do not share our customer information with any other party. The information we receive from you is used to process your orders, to keep you updated on the progress of your orders and to offer you the best service we can. Part of that service is ensuring that we use and store your information as safely and securely as possible.

When you log into your account on our web site or proceed to the checkout when placing an order (whether logged in or not), the information passing between your computer and our web server is fully encrypted to meet the standards set by the major banking, finance and payment processing organisations e.g Paypal and Sagepay. Our web server is itself secure, being located in a commercial data centre and protected by industry standard firewall and intrusion detection technologies.

When you pay by credit card, your card details are passed directly to one of the leading payment processing systems that then handles the transaction with your bank or card provider. We do not store or process any credit card details on our own system.

Email

If you wish to be kept informed about our latest offers, promotions and new additions to the Artisan Design Group UK web site, you can subscribe to our email newsletters. We use a separate email management service for our newsletters to ensure that we comply with legal requirements regarding unsolicited commercial email ("spam"). The only information shared between our main web site system and the email system is your email address and your preferences regarding which email(s) you wish to receive.

You may unsubscribe from our newsletters at any time by following the unsubscribe instructions in any email you receive from us.

Please be assured we do not release, share or sell this information to any other company or business.

Cookies

Cookies are very small data files that a web site can place on your computer in order to help the web site work correctly or to personalise the site for your use. For example, they are a way for web sites to keep track of who you are when you have logged in to them or to remember your preferences or to keep track of your shopping cart in the case of online shopping sites such as ours. While there are other technical ways to achieve these things, cookies are one of the most common and straight-forward methods to provide this kind of personalised web experience.

The Artisan Design Group UK web site uses cookies to keep track of your shopping session so that you may retrieve your shopping cart at any time. It also uses cookies to remember who you are when you are logged in to your account on the site.

Our web site does not show any third-party advertising or similar content and we do not use any kind of third-party advertising or tracking cookies.

Access to your personal information

You may view or amend your personal data by logging into your account and changing any of the details held there e.g change of address etc. Should you wish to delete your account please contact

Privacy and Cookies

Privacy

We at Artisan Design Group UK understand the importance of keeping your personal information private and secure. When you make a purchase from our site, you provide us with your name, email address, credit card information, address, phone number, and a password. We want you to know that Artisan Design Group UK does not sell, rent or trade email lists with any other company, in other words we do not share our customer information with any other party. The information we receive from you is used to process your orders, to keep you updated on the progress of your orders and to offer you the best service we can. Part of that service is ensuring that we use and store your information as safely and securely as possible.

When you log into your account on our web site or proceed to the checkout when placing an order (whether logged in or not), the information passing between your computer and our web server is fully encrypted to meet the standards set by the major banking, finance and payment processing organisations e.g Paypal and Sagepay. Our web server is itself secure, being located in a commercial data centre and protected by industry standard firewall and intrusion detection technologies.

When you pay by credit card, your card details are passed directly to one of the leading payment processing systems that then handles the transaction with your bank or card provider. We do not store or process any credit card details on our own system.

Email

If you wish to be kept informed about our latest offers, promotions and new additions to the Artisan Design Group UK web site, you can subscribe to our email newsletters. We use a separate email management service for our newsletters to ensure that we comply with legal requirements regarding unsolicited commercial email ("spam"). The only information shared between our main web site system and the email system is your email address and your preferences regarding which email(s) you wish to receive.

You may unsubscribe from our newsletters at any time by following the unsubscribe instructions in any email you receive from us.

Please be assured we do not release, share or sell this information to any other company or business.

Cookies

Cookies are very small data files that a web site can place on your computer in order to help the web site work correctly or to personalise the site for your use. For example, they are a way for web sites to keep track of who you are when you have logged in to them or to remember your preferences or to keep track of your shopping cart in the case of online shopping sites such as ours. While there are other technical ways to achieve these things, cookies are one of the most common and straight-forward methods to provide this kind of personalised web experience.

The Artisan Design Group UK web site uses cookies to keep track of your shopping session so that you may retrieve your shopping cart at any time. It also uses cookies to remember who you are when you are logged in to your account on the site.

Our web site does not show any third-party advertising or similar content and we do not use any kind of third-party advertising or tracking cookies.

Access to your personal information

You may view or amend your personal data by logging into your account and changing any of the details held there e.g change of address etc. Should you wish to delete your account please contact Artisan Design Group Uk by email on sales@artisandesigngroupuk.com and we will remove you from our system and email confirmation of this once this has been carried out.

Please note we may contact you prior to completing deletaion of your account to ensure it is you who is requsting this and it has not come from an unsolicited source i.e. you personally wish to have your information removed and this is not a spiteful gesture on another's behalf.

Privacy on other web sites

Other sites accessible from our site have their own privacy policies and data collection practices. Please consult each site's privacy policy, terms and conditions. Artisan Design Group UK is not responsible for the content of third-party web sites or the actions of their respective owners or operators.

Please note we may contact you prior to completing deletaion of your account to ensure it is you who is requsting this and it has not come from an unsolicited source i.e. you personally wish to have your information removed and this is not a spiteful gesture on another's behalf.

Privacy on other web sites

Other sites accessible from our site have their own privacy policies and data collection practices. Please consult each site's privacy policy, terms and conditions. Artisan Design Group UK is not responsible for the content of third-party web sites or the actions of their respective owners or operators.

 

This policy was updated on 1st January 2019 and will be reviwed no earlier than six months from this date and not later than 1 December  2019, unless legal requirements make this necessary.